Contact us
Have a question about Panah Cahaya, found a bug or want to suggest an idea? Email us at [email protected]. Many common questions are already answered in the FAQ, so it may save you time to look there first.
Helpful details to include
- Your device and browser, for example an Android phone with Chrome
- What happened and what you expected instead
- The approximate date and time
- A screenshot, if you can take one
Please never send passwords, bank details or identity documents. We will never ask for them.
Report a coin seller
Panah Bulan has no agents and never sells coins. If you see anyone selling Panah Bulan coins, offering deposits or withdrawals, or posing as an official agent or admin, please let us know and include:
- Screenshots of the offer or conversation
- The username, page name, phone number or link they used
- Where you found it, such as an app, a group or a website
Do not pay them and do not share any login or verification code. We use these reports to request the removal of fake pages and to warn other players.
When to expect a reply
We usually answer within a few working days, Monday to Friday, Western Indonesia Time. Scam reports are always handled first.
Last updated: 2026-11-05